Reference

Your Data and What We Do With It

Your account runs on a short, fixed list of data, and this page names every item on it — from the mobile number you sign in with to the wallet reference on a bKash transfer.

Account data onlyNo wallet PIN storedCookie controlChat requests

Explore the Lobby Read FAQ

ASKING FOR CHANGES

How to Reach Us About Your Data

Privacy requests don't need a long letter. Message our Bangladesh support desk from the account you're asking about and say what you want changed — a phone number, a name correction, a copy of what we hold, or the closing of an account. Support handles wallet verification, payment references and login history, and passes data requests to the team that owns them. Keep the message inside the app so it stays tied to your account and easy to trace.

Where This Policy Applies and Where It Doesn't

a889 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep one policy for every account, and it follows you from phone to browser. Sign in at home in Dhaka or from a tablet on the move and the same record applies. The scope is narrow: your name, mobile number, date of birth, the wallet

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number you pay from, and a log of lobby activity. When you send money through bKash, Nagad, Rocket, Upay or a bank transfer, the wallet or bank runs the transfer under its own terms — we see the amount and the reference, never your PIN. Rules
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differ by country, so this wording applies only where we're allowed to serve you. If local law in your region asks for something different — a shorter retention window, an extra consent step, a higher age threshold — that local rule takes priority over the wording
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here. Nothing on this page promises access. Availability depends on your local law and eligible regions, and we'll tell you plainly if we can't open or keep an account for you. We revise the page when our process changes, and the version you're reading is the
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one that applies to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA WE KEEP

Cookies, Login Checks and Retention

Everything we hold about you comes from one of three places: what you fill in when you open the account, what a bKash or Nagad transfer sends back with the payment, and what the lobby logs as you use it. We don't buy contact lists from brokers, and we don't read your wallet app. Retention follows your local law rather than a house preference — the clock resets only when a new financial record lands. Anything you want corrected, copied or removed starts with a message from the account itself.

The working record

Your name, mobile number, date of birth, the wallet number tied to your deposits, and a log of what you play — a Baccarat Fire hand, a Bangladesh Cricket Reels 506 spin.

Cookies and session

Two cookie types do the work: one keeps you signed in between tabs, the other remembers your language choice. Clear them in browser settings and you're logged out; signing in again restores the session.

Login and device checks

Every sign-in pairs your password with a one-time code sent to your mobile. A new device waits for that code before the lobby opens, which is why we ask you to keep your number current.

How long we keep it

Payment references and account records stay as long as your local law requires for financial checks, then they're removed. Close your account and we stop using the details, keeping only what we're obliged to hold.

Privacy Questions We Get at a889

Six things account holders ask us most about this policy, answered the same way our support team answers them in chat. If your question isn't here, send it from inside your account and we'll reply against your own record rather than a general example.

Only what a payment needs: our wallet partners get the amount and reference to clear a bKash, Nagad or Rocket transfer. Teams handling your account see the record; nobody else does.

Yes. Ask support for a copy and you'll get everything we hold. To correct a field — a misspelled name, an old mobile number — tell us and we verify it against your mobile before changing it.

No. The wallet app runs the transfer on its side; we only see the amount and the reference number. If someone asks for your PIN while claiming to be from us, don't send it and report the chat.

Financial references stay for the period your local law requires, then go. An active account keeps its record until you close it, and a closed account keeps only what we must hold for checks.

It applies where we're allowed to serve you. Access depends on your local law and eligible regions, and rules in your country can add conditions or rule an account out entirely. We'll say so if that happens.

Send the request from the in-app message centre, from the account itself. We close lobby access first, then remove the data we aren't required to keep, and confirm when it's done.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFast bKash Refill InfoA889 Banking

Your Data and What We Do With It

How to Reach Us About Your Data

Cookies, Login Checks and Retention

The working record

Cookies and session

Login and device checks

How long we keep it

Privacy Questions We Get at a889

01 Do you share my details with anyone?

02 Can I see or change the details you hold?

03 Do you store my bKash or Nagad PIN?

04 How long do you keep my account data?

05 Does this policy apply outside Bangladesh?

06 How do I close my account and remove my data?

Privacy Policy

Related pages

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